BittBox

Why We Chose Squidix to Host our Website

by brantwilson
on March 14, 2016

One of the essential pieces of managing a website is carefully selecting a hosting provider. We have used Squidix here for the last few years and we’ve been very satisfied with their service. One of the big reasons we chose to continue using them is because a couple of months ago, we had a basic billing issue with our Squidix hosting account. So, I contacted their customer service team and was very pleasantly surprised with their prompt response. They wanted to ensure our satisfaction so they looped in their CEO so that the issue would be resolved quickly and correctly. We weren’t ever stuck in a call center hoping that someone would pay attention to our issue. We felt like a real person cared that we wanted our issue to be resolved.

Squidix is a young, small company that is headquartered out of Indianapolis.  They specialize in many areas of information technology – hosting being one of their top offerings. Their hosting offerings vary from shared hosting options to completely dedicated servers. It’s a great portfolio for businesses of all sizes. Not only do they offer these different plans, but all of their services come with the superior customer service like I mentioned at the beginning of this post.

This recent experience encouraged me to write a post on what you should look for in a hosting provider. I’ll share a few tips below:

1. Customer Service / Support: Like I’ve already discussed, customer service can make or break a company in any industry, including IT services. If issues arise, you want a hosting provider that will be there to assist you calmly, quickly, and efficiently.

2. Price: There’s no shortage of hosting providers, which means there is going to be a wide range of pricing options for you to choose from. It’s important to keep in mind their pricing structure as your business grows. You also should be sure to check and see any hidden fees for add-ons or for moving your hosting to another provider.

3.  Consider Uptime: Be sure to check out reviews about the provider’s uptime. You don’t want your customers visiting your site only to find your site is down due to your hosting provider. Most companies are likely to promise the best on this – so it’s important to take the time to review what others are saying about their uptime promises.

Another hosting provider that I think deserves mentioning is WP Engine. There are some other blogs that I follow that have some really great tips to consider before picking a hosting provider. Vandelay Design and Built Visible both recommend WP Engine, which I’ve also had some experience with. WP Engine is really good, but it is also more expensive. I think it is probably a “get what you pay for” type of thing. For Bittbox, we don’t need all the bells and whistles that WP engine offers. But, if you have a more complex website that has more potential issues, it may be worth it to pay for the WP Engine solution. For us….we like Squidix.

I hope this brief article helps you think about the qualities you need to look for in a hosting provider. If you already have a hosting provider, I definitely recommend looking at Squidix for your future needs.

 

About brantwilson

Brant is passionate about training freelancers. Learn how you can earn $125+ freelancing. Start learning for free now! Connect with Brant on google+

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